RETURNS & EXCHANGES

Can I exchange or return my purchase?

  • We offer 30 day returns/exchanges, and 14 day refunds for any product purchased in store and online. Returns can be lodged at any of our FOM Original Stores, through the ‘Contact Us’ tab on our website or by logging into you FOM account on our website
  • Returns specifically excludes personalised products.
  • Where applicable, the product must be in its original packaging with all seals intact as at the point of sale.
  • The goods are unused and undamaged.
  • All returned goods are inspected to ensure that they are undamaged, unused and in the original packaging.
  • Freedom of Movement reserves the right to refuse a return if the product shows signs of use, has been damaged or is not in the original packaging.
  • SALE ITEMS: No returns or refunds on sale items will be accepted, however an exchange for a different size or colour of the same value may be requested within 30 days of purchase.(Proof of purchase/slip required) 
  • Regrettably, we do not offer international returns or exchanges. 

  • We offer 30 day returns/exchanges, and 14 day refunds for any product purchased in store and online. Returns can be lodged at any of our FOM Original Stores, through the ‘Contact Us’ tab on our website or by logging into you FOM account on our website
  • Returns specifically excludes personalised products.
  • Where applicable, the product must be in its original packaging with all seals intact as at the point of sale.
  • The goods are unused and undamaged.
  • All returned goods are inspected to ensure that they are undamaged, unused and in the original packaging.
  • Freedom of Movement reserves the right to refuse a return if the product shows signs of use, has been damaged or is not in the original packaging.
  • SALE ITEMS: No returns or refunds on sale items will be accepted, however an exchange for a different size or colour of the same value may be requested within 30 days of purchase.(Proof of purchase/slip required) 
  • Regrettably, we do not offer international returns or exchanges.